Posted: March 17, 2020
FOR IMMEDIATE RELEASE
CONTACT: Nate Furler, Marketing & Outreach Manager, Oneota Community Food Co-op
Oneota Co-op Launches Phone and Online Ordering Offerings and Closes to Customer Foot Traffic
Decorah, Iowa, 03/17/20 –
During the COVID-19 pandemic outbreak the Oneota Community Co-op has been following our Pandemic Plan to protect employees, members, customers and vendors as this virus has progressed. Having a safe and sanitized shopping environment has always been a top priority for us and has presented many challenges to continue normal operations. The Co-op, as all grocery stores in the area, is an essential business for our community and this virus has forced us to think about how we can do business in different ways.
In order to ensure that we can continue to provide groceries and supplies to our customers in a safe manner, beginning at 1pm today (Tuesday, March 17) the Management Team, in conversation with our Board of Directors, has made the decision to close the store and secure it from outside normal customer traffic. Beginning tomorrow, Wednesday, March 18, the Co-op will launch online and phone ordering systems for customers. Phone orders may be placed from 9:00 am to 1:00 pm, Monday through Friday, by calling the Co-op at 563-382-4666. Curbside pick-up at the front of the Co-op will be utilized for both phone and online orders. Please check www.oneotacoop.com for links to the online ordering platform and follow the Co-op on Facebook and Instagram for updates through the duration of the COVID-19 pandemic.
The decision to close the store to customer foot traffic was not made lightly – but we feel it is our responsibility to keep our employees safe, and by limiting outside exposure to the interior of the store we can help to ensure that we will stay open and continue to serve our community.
The Board, management team, staff and I want to thank everyone in our community for your overwhelming support as we navigate this situation. The need to balance the safety of our employees with meeting the needs of our community will continue, but it will look different for a while. Thank you for your patience.
This has not been easy, but your kind words and virtual hugs go a long way!
David Lester, GM